Shipping will be calculated at the checkout. Import duty and VAT are now included in the purchase price for all EU orders. Please note, you must shop in your local currency for this to be enabled.
For our overseas customers, we strive to make the return process as straightforward as possible. We've partnered with Global E to ensure smooth returns from anywhere in the world.
How to Initiate a Return:
To initiate your return, please use our dedicated return portal by clicking HERE. Through this portal, you can easily generate your pre-paid shipping label and access detailed return instructions.
Return Shipping Cost:
The return shipping cost varies depending on your country and will be calculated within the return portal. Please be aware that customers are responsible for the cost of return shipping, and this amount will be deducted from your final refund.
Important Note:
When prompted to enter the order number, please include the "#" at the front for accurate processing.
Should you have any inquiries or require assistance, our customer service team is here to help. Feel free to reach out to us at customerservices@paisie.com.
Thank you for shopping with Paisie. We greatly appreciate your business and hope that our returns and exchanges process meets your expectations.
